All About Shopping

Shipping and Payment

We will deliver your goods to your address by carrier Packeta. For orders over 200 EUR, delivery is free within Europe. You will find specific fees for your country in shopping cart.

You can pay by credit card or bank transfer.

Details about shipping prices and payment methods

Warranty, Claims, and Returns

We provide a 2-year warranty on all goods, and you can return items within 30 days without providing a reason.

Complete claims policy

Terms and Conditions

You don't need to worry about shopping with us. We follow the terms recommended by the Czech Association for Electronic Commerce.

Read the terms and conditions

Privacy Policy

Read our privacy policy regarding the data you provide to us at Terve, for example, during registration, ordering, subscribing to newsletters, or through cookies.

Data processing